Terms of Service

These terms govern your use of this website and any services provided by Precision Intelligence Partners. By using the site, submitting an inquiry, booking a call, or engaging us for work, you agree to them. If you do not agree, do not use the site.

We design, build, integrate, and support AI chat agents, AI voice agents, appointment booking systems, workflow automation, and CRM and platform integrations. The specific scope, deliverables, fees, and timeline of any engagement are set out in a separate written proposal or agreement between us and the client. Where anything in these terms conflicts with that signed agreement, the signed agreement controls for that engagement.

Content on this site is provided for general information about our services. It is not medical, legal, tax, financial, or other professional advice, and nothing on the site creates a professional relationship of that kind. Responses from any AI agent on this site are informational and may contain errors; do not rely on them as a substitute for professional judgment.

We do not guarantee any particular business outcome, volume of leads, revenue, conversion rate, cost saving, or level of performance from the systems we build. Results depend on factors outside our control, including your market, your offer, your own team's follow-through, and the third-party platforms involved.

• Provide accurate information and timely access to the systems we need to connect.
• Ensure you have the right to give us any content, data, or credentials you supply, and that our use of them will not infringe anyone's rights.
• Review and approve agent knowledge bases, scope boundaries, and escalation paths before launch.
• Use the systems we build in compliance with applicable law, including rules on recording, consent, telemarketing, messaging, and the handling of health or other sensitive information in your industry.

You may not use this site or our services to break the law, to send unlawful or deceptive communications, to attempt unauthorized access to any system, to interfere with or overload the site, to scrape or copy it for a competing service, or to reverse-engineer anything we provide.

Our work depends on third-party services including CRM, calendar, telephony, messaging, hosting, and AI model providers. Their availability, pricing, terms, and behavior are outside our control, and changes they make may affect a system we built. Your use of those platforms is governed by their own terms, and you are responsible for any fees they charge you.

Fees, payment schedule, and any ongoing support or subscription charges are set out in the written agreement for each engagement. Unless that agreement says otherwise, invoices are due on the terms stated on them, late amounts may pause work, and fees already paid are non-refundable for work already performed.

This site, its design, text, and graphics, and our underlying methods, tooling, and reusable components remain our property. On full payment, the client receives ownership of, or a perpetual license to use, the specific configurations and deliverables built for them as described in their agreement. Content, data, and trademarks you supply remain yours, and you grant us the license needed to perform the work.

Each party will protect the other's non-public business information disclosed in the course of an engagement, use it only to perform or receive the services, and not disclose it to others except to personnel and providers who need it and are bound to similar obligations.

This site and our services are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site or any system will be uninterrupted, error-free, or that AI-generated output will always be accurate or complete.

To the fullest extent permitted by law, Precision Intelligence Partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost or corrupted data, arising out of or relating to this site or our services. Our total aggregate liability for any claim will not exceed the amount you paid us in the three months before the event giving rise to the claim.

You agree to indemnify and hold harmless Precision Intelligence Partners and its personnel from any claim, loss, liability, or expense, including reasonable legal fees, arising from your use of the site or services, your content or data, or your breach of these terms or of applicable law.

We may suspend or terminate access to the site at any time. Termination of an engagement is governed by the written agreement for that engagement. Provisions that by their nature should survive — including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — survive termination.

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The parties will first attempt to resolve any dispute informally by contacting each other. Any dispute that cannot be resolved that way will be brought exclusively in the state or federal courts located in California, and each party consents to that jurisdiction.

We may update these terms from time to time. When we do, we will revise the date at the top of the page. Continuing to use the site after a change means you accept the updated terms.

Questions about these terms can be sent to contact@precisionintelligencepartners.com or by phone at +1 (626) 929-5486.